WINTER 2022/2023 - Entry to Italy

Last update: 22th dicember 2022

Since the 1st of May 2022 the GREEN PASS and also the use of the mask in the hotel will no longer be obligatory.

All the services in the hotel can be used as usual, the spa area is open and can be used without reservation.

The use of a face covering in all closed spaces open to the public and on public transport is still recommended.

Entry from EU countries and Schengen states

- The digital passenger locator form is NOT NECESSARY TO FILL OUT ANYMORE AND IT IS NOT MORE REQUIRED TO BRING WITH YOU
THE VACCINATION/RECOVERY OR TEST-DOCUMENTS FOR THE ENTRY INTO ITALY!

More and detailed information about the entry to Italy and the virus-situation in South Tyrol ->

Our security measures for your holiday

Please notice, that children under 12 years are still NOT ALLOWED TO SERVE THEMSELVES. THE ENTRY TO THE BUFFET AREA ONLY WITH A PERENT, because of hygienical reasons (glass fronts /adults-height).
We kindly ask the parents to serve them during breakfast and in the evening only for the salads, vegetables or antipasti. Thank you so much for your comprehension!

We at the Vitaurina Royal have always attached great importance to hygiene and cleanliness - now even more!

All our employees are vaccinated or regularly tested. They have been highly sensitized, informed and prepared to be there for you with the highest possible care and security.

Booking terms

We have simplified our booking and cancellation conditions to offer you a carefree vacation:

FREE CANCELLATION 14 DAYS BEFORE ARRIVAL
we keep a handling fee if we have to transfer back the deposit money by bank remittance
if you already know that it will not be possible to come, please inform us in advance and help us to give the rooms to other guests which wanted to come and rooms would not be vacant.
in case of another Covid-19 travel restriction/ban: 7 days before arrival FREE cancellation or change of reservation
no deposit necessary
credit card details for final reservation

To cover all possible cancellation costs in case of a short-term cancellation (also relating to Covid-19) we recommend you to take out our travel insurance of € 3,00 per person and day.

Hotel and surrounding

Online check-in preferred using the link in your confirmation email
You can disinfect as usual your hands in the entire building
To avoid people gathering at the reception the day of departure, we send you on request the final bill by email the evening before
We still recommend a distance of 1 meter between each other

Wellness & Beauty

The wellness area is completely open
The saunas are usable due to the high temperature - please consider the limit of persons
In the whole wellness area is applied the 1-metre-distance-rule - Please help us to avoid overcrowded pool and saunas in the afternoon hours between 4 and 6 p.m.
You can still book massages and treatments on the fixed days and hours
The fitness room is daily open - please keep the safety distance and disinfect the equipment after using
Please note the maximum number of persons also in the children's playroom

Culinary & Housekeeping

The entry in the buffet area is ONLY permitted to adults
Breakfast buffet: we have extended our breakfast time in the morning and now you can enjoy our delicious breakfast buffet from 07.15 to 10.15 a.m.
Dinner: in the evening you can either enjoy our tasty salad and antipasti buffet. The other courses are served on the table.
Daily cleaning of the rooms with even more attention to surfaces of the "critical points"
Thorough disinfection of all rooms before a new arrival with an aerosol disinfection machine "Micro Defender System" (99.85% of all bacteria and viruses are eliminated)