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Re-Opening 12.06.2021

with simplified booking & cancellation terms

We have simplified our booking and cancellation conditions also for the summer season 2021 to offer you a carefree vacation:

  • FREE CANCELLATION 7 DAYS BEFORE ARRIVAL
  • in case of another Covid-19 travel restriction/ban: 7 days before arrival FREE cancellation or change of reservation
  • no deposit necessary
  • credit card details for final reservation


To cover all possible cancellation costs in case of a short-term cancellation (also relating to Covid-19)
we recommend you to take out our travel insurance of € 3,00 per person and day.

Entry Requirements & General Information

The health of our guests and employees is very important for us and we would like to continue to provide you - more than before - a carefree and safely vacation. Therefore we have summarised the most important information regarding entry and behavior rules:

 

For the entry to Italy you need:

  • the "Green Pass":
    first vaccination against the coronavirus (the Green Pass is issued 15 days after receiving the first vaccination),
    having completed the vaccination cycle (valid for 9 months)
    recovery from Covid-19 (valid for 3 months)
    having taken a Covid-19 molecular (PCR) or antigen test and received a negative result in the past 48 hour
  • and an online registration on the EU platform


For the journey back home please check with the relevant authorities in your home country

 

The Green Pass is needed for:

  • our wellness area
  • museums, theatres, cinemas and concerts
  • the public transfer and cable cars
  • participation in outdoor events
  • the access to a public restaurant or bar
  • the access to public indoor pools and wellness facilities
  • overnight stays in mountain huts

Status: 25th of September 2021 - more and detailed information about the virus-situation in South Tyrol ->

Our security measures for your holiday

We at the Vitaurina Royal have always attached great importance to hygiene and cleanliness - now even more!

All our employees are vaccinated or regularly tested, wear a face mask and take the body temperature daily before starting work. They have been highly sensitized, informed and prepared to be there for you with the highest possible care and security.

Reception & hotel area
  • NO Green Pass necessary for the overstay in the hotel
  • You can already check-in online from home to avoid long waiting times at the reception using the link in your confirmation email
  • You can disinfect your hands in the entire building
  • To avoid people gathering at the reception the day of departure, we send you on request the final bill by email the evening before
  • We maintain a distance of 1 meter between us and other people
  • In general we ask to wear the face masks in the hotel (above 6 years)

     

Wellness & Beauty
  • The wellness area is open only for guests WITH Green Pass (up to 12 years)!
  • he saunas are usable due to the high temperature - please consider the limit of persons
  • In the whole wellness area is applied the 1-metre-distance-rule
  • You can still book massages and treatments. Our wellness staff wears an FFP-2 mask and measures the guests' body temperature before treatment.
  • The fitness room is daily open - please keep the safety distance and disinfect the equipment after using
  • Please note the maximum number of persons also in the children's playroom
Culinary & Housekeeping
  • The entry in the buffet area is ONLY permitted to adults, with surgical mask, hand disinfection and keeping the safety distance to other guests
  • Breakfast buffet: we have extended our breakfast time in the morning and now you can enjoy our delicious breakfast buffet from 07.15 to 10.15 a.m.
  • Dinner: in the evening you can either enjoy our tasty salad and antipasti buffet. The other courses are served on the table.
  • Daily cleaning of the rooms with even more care and attention to surfaces of the "critical points" (door handles, handrails, keypads, light switches, etc.)
  • Thorough disinfection of all rooms before a new arrival with an aerosol disinfection machine "Micro Defender System" (99.85% of all bacteria and viruses are eliminated)
Outdoor activities
  • It is no longer mandatory to wear a surgical mask outdoors!
  • All shops, huts, refuges, museums and sights are open
  • Public transport is still free of charge with the Holidaypass
  • All cable cars in the hiking areas are open and accessible without the Corona Pass
  • Our weekly guided excursions will still take place, but with limited persons. Please register in advance!
  • Free mountain bike rental directly at the hotel

"3rd consecutive year to Campo Tures ...
The hotels looks great, the rooms are very cozy, the staff is really nice.
This year I booked an under roof room and I was really surprised of seeing how beautiful are the room even under the roof!
Food is delicious, the owners are friendly and they will help you with anything you need."

EmiMan81 on tripadvisor

"Really nice and friendly hotel...
The stuff in the hotel is very nice. The front office gave very good recommendations of hiking routes. Everyone is very friendly and the rooms are very nice. Food is good. I would recommend this hotel."

Su H on tripadvisor